{"id":707,"date":"2023-10-17T12:52:24","date_gmt":"2023-10-17T12:52:24","guid":{"rendered":"https:\/\/putgov.vandalia.dev\/emergency-management\/?page_id=707"},"modified":"2026-04-30T19:56:53","modified_gmt":"2026-04-30T19:56:53","slug":"text-to-911","status":"publish","type":"page","link":"https:\/\/putnamcountywv.gov\/emergency-management\/text-to-911\/","title":{"rendered":"Text to 911"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; top_divider_style=&#8221;ramp&#8221; top_divider_color=&#8221;#297A6F&#8221; top_divider_height=&#8221;50px&#8221; top_divider_flip=&#8221;horizontal&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; dvmd_acat_aria_role_type=&#8221;landmark&#8221; dvmd_acat_aria_landmark_role=&#8221;region&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_right&#8221; custom_padding=&#8221;5px||100px||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; top_divider_flip=&#8221;vertical&#8221; hover_enabled=&#8221;0&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; dvmd_acat_aria_role_type=&#8221;landmark&#8221; dvmd_acat_aria_landmark_role=&#8221;main&#8221; sticky_enabled=&#8221;0&#8243; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Text to 911<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; custom_margin=&#8221;||15px||false|false&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<h2>Call 911 if possible, text if you can&#8217;t.<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<p>Text-to-911 allows you to send a text message to 911 from your mobile phone or device in Putnam County. Using Text-to-911 in an emergency might be helpful if you are deaf, hard of hearing, have a speech disability, or if making a voice call to 911 might be dangerous or not possible. 911 processes text messages with the same priority as voice calls, but if you can make a voice call to 911 and it is safe to do so, always call instead of sending a text message. Voice calls are the fastest, most efficient way to reach emergency help.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;25px||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_font=&#8221;|800|on|on|||||&#8221; header_2_text_color=&#8221;#297A6F&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Who Can Text 911?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Currently, not all cell phone providers offer text-to-911 \u2013 Check with your mobile service provider to find out if you are eligible.<br \/>The following cell phone providers have confirmed with Putnam County 911 that their text-to-911 service is working in Putnam County:<\/p>\n<ul>\n<li>AT&amp;T<\/li>\n<li>Sprint<\/li>\n<li>Verizon Wireless<\/li>\n<\/ul>\n<p>If your phone can send and receive texts, but you do not have a text plan you may be able to text 911, but you may also be charged by your carrier for those texts.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_font=&#8221;|800|on|on|||||&#8221; header_2_text_color=&#8221;#297A6F&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>When to Use Text to 911<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F4F4&#8243; custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<ul>\n<li>Deaf, hard of hearing, or have a speech disability.<\/li>\n<li>Unable to speak while a crime is in progress.<\/li>\n<li>In a situation where it is unsafe to speak.<\/li>\n<li>In a situation where speaking may cause harm, such as in a home invasion, domestic violence, or human trafficking situation.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<ul>\n<li>In an encounter with a suicidal or agitated person.<\/li>\n<li>Being pressured by peers not to report a crime or emergency.<\/li>\n<li>Unable to reach 911 by calling.<\/li>\n<li>911 may ask if they can call you. If you are deaf, hard of hearing, or speech disabled always inform 911 of this right away.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_font=&#8221;|800|on|on|||||&#8221; header_2_text_color=&#8221;#297A6F&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How to Use Text to 911<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F4F4&#8243; custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_3_font=&#8221;|800|||||||&#8221; header_3_text_color=&#8221;#297A6F&#8221; header_3_font_size=&#8221;20px&#8221; header_4_font=&#8221;|800|||||||&#8221; header_4_text_color=&#8221;#297A6F&#8221; header_4_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;20px&#8221; header_3_font_size_phone=&#8221;18px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<h3>Included are some guidelines for using Text to 911:<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<ul>\n<li>Silence your phone and disable vibrate and strobe light notifications if staying quiet or hidden is important to your safety.<\/li>\n<li>Always include the location and a brief description of the emergency and the type of help (police, fire or ambulance) needed in the first text message to 911.<\/li>\n<li>Be aware of auto correct especially when providing a location.<\/li>\n<li>Stay with your phone and be prepared to answer questions and follow instructions from 911.<\/li>\n<li>Do not assume your text message has been received until you receive a response from 911.<\/li>\n<li>Text in simple words \u2013 no abbreviations, emojis, pictures, or slang.<\/li>\n<li>Keep text messages short and concise.<\/li>\n<li>Never text and drive.<\/li>\n<\/ul>\n<p>It is a crime to text 911 with a false report. If you accidentally send a text message to 911, send another text message or place a call to let 911 know there is no emergency.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_font=&#8221;|800|on|on|||||&#8221; header_2_text_color=&#8221;#297A6F&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Bounce-Back Messages<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_font=&#8221;|700|||||||&#8221; link_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|desktop&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<p>If you attempt to send a text to 911 and the service is not available, you will receive an automatic &#8220;bounce-back&#8221; message advising you to contact emergency services by another means, such as making a voice call or using a telecommunications relay service (for persons who are deaf, hard of hearing or have a speech disability). Bounce-back messages are intended to minimize your risk of mistakenly believing that a text to 911 has been transmitted to an emergency call center when it has not.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_font=&#8221;|800|on|on|||||&#8221; header_2_text_color=&#8221;#297A6F&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Limitations &amp; Other Considerations of Text to 911<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F4F4&#8243; custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<ul>\n<li>There is no guarantee on the speed of delivery for text messages, so response times to an emergency may be lengthened.<\/li>\n<li>Location is less accurate with text than with a call.<\/li>\n<li>Texts to 911 may not be received if you are outside Putnam County or along its borders.<\/li>\n<li>Texts to 911 will get a bounce-back message if you are roaming.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#000000&#8243; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<ul>\n<li>Wireless customers must have mobile phones that can send text messages.<\/li>\n<li>Usual charges will apply to texts made to 911.<\/li>\n<li>Texts to 911 have the same 160-character limit as other text messages.<\/li>\n<li>Texts to 911 can get out of order or may not be received at all.<\/li>\n<li>Texts to 911 cannot include other people. If you include 911 in a group text, it may not be received.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|on|on|||||&#8221; header_text_color=&#8221;#297A6F&#8221; header_font_size=&#8221;45px&#8221; header_2_font=&#8221;|800|on|on|||||&#8221; header_2_text_color=&#8221;#297A6F&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;25px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#E8AC22&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>For More Information<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|desktop&#8221; link_text_color__hover=&#8221;#E8AC22&#8243;]<\/p>\n<p>If you would like to learn more about Text to 911, please click to visit the <a href=\"https:\/\/www.fcc.gov\/consumers\/guides\/what-you-need-know-about-text-911\">Federal Communications Commission (FCC) Website<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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custom_margin_phone=&#8221;17px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;10px|50px|10px|35px|true|false&#8221; custom_padding_tablet=&#8221;14px|40px|14px|40px|true|true&#8221; custom_padding_phone=&#8221;6px|21px|6px|21px|true|true&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; button_text_size_last_edited=&#8221;off|phone&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;off|desktop&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#E8AD22&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#E8AD22&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Text to 911Call 911 if possible, text if you can&#8217;t.Text-to-911 allows you to send a text message to 911 from your mobile phone or device in Putnam County. Using Text-to-911 in an emergency might be helpful if you are deaf, hard of hearing, have a speech disability, or if making a voice call to 911 might be dangerous or not possible. 911 processes text messages with the same priority as voice calls, but if you can make a voice call to 911 and it is safe to do so, always call instead of sending a text message. Voice calls are the fastest, most efficient way to reach emergency help.Who Can Text 911?Currently, not all cell phone providers offer text-to-911 \u2013 Check with your mobile service provider to find out if you are eligible.The following cell phone providers have confirmed with Putnam County 911 that their text-to-911 service is working in Putnam County: AT&amp;T Sprint Verizon Wireless If your phone can send and receive texts, but you do not have a text plan you may be able to text 911, but you may also be charged by your carrier for those texts.When to Use Text to 911 Deaf, hard of hearing, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-707","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/pages\/707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/comments?post=707"}],"version-history":[{"count":8,"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/pages\/707\/revisions"}],"predecessor-version":[{"id":2178,"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/pages\/707\/revisions\/2178"}],"wp:attachment":[{"href":"https:\/\/putnamcountywv.gov\/emergency-management\/wp-json\/wp\/v2\/media?parent=707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}