{"id":732,"date":"2023-10-17T14:05:47","date_gmt":"2023-10-17T14:05:47","guid":{"rendered":"https:\/\/putgov.vandalia.dev\/emergency-management\/?page_id=732"},"modified":"2025-04-28T14:19:26","modified_gmt":"2025-04-28T14:19:26","slug":"career-information","status":"publish","type":"page","link":"https:\/\/putnamcountywv.gov\/emergency-management\/career-information\/","title":{"rendered":"Career Information"},"content":{"rendered":"

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Career Information<\/h1>\n

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Benefits include Emergency Medical Services Retirement System (EMSRS), PEIA health and life insurance, vision, and dental coverage, and 12 paid holidays a year.<\/p>\n

For more information on EMSRS please visit: www.wvretirement.com\/EMSRS.html<\/a>.<\/p>\n

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Job Postings<\/h2>\n

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911 Telecommunicator<\/h4>\n

View Job Description<\/a><\/strong><\/em><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Reports to: <\/strong>911 Shift Supervisor
Starting Hourly:<\/strong> $21.00
(Pay raise after one year and completion of all required training)<\/em><\/p>\n

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Application Process<\/h2>\n

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The application process is handled by Putnam County 911 \/ Emergency Management.<\/p>\n

You may apply online using the button APPLY ONLINE, fill and print using the Button FILLABLE AND PRINTABLE APPLICATION, or apply in person at 100 Emergency Ln, Winfield, WV 25213.<\/p>\n

Call (304) 586-4923<\/a> or (304) 586-4920<\/a> if you have questions. Please call in advance if special accommodations are required to apply.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNjgifX0=@” button_text=”Apply Online” button_alignment=”left” _builder_version=”4.25.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#000000″ button_bg_color=”#E8AC22″ button_border_width=”0px” button_border_radius=”100px” button_font=”|800||on|||||” button_use_icon=”off” position_origin_a=”center_right” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”10px|62px|10px|62px|true|false” custom_padding_tablet=”14px|40px|14px|40px|true|true” custom_padding_phone=”6px|21px|6px|21px|true|true” custom_padding_last_edited=”off|desktop” button_text_size_last_edited=”off|phone” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#297A6F” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”off|desktop” button_border_color__hover=”#E8AD22″][\/et_pb_button][et_pb_button button_url=”https:\/\/putnamcountywv.gov\/emergency-management\/wp-content\/uploads\/sites\/9\/2024\/04\/Employment-Application-Fillable.pdf” button_text=”Fillable & Printable PDF” button_alignment=”left” _builder_version=”4.25.0″ _module_preset=”default” custom_button=”on” button_text_color=”#000000″ button_bg_color=”#E8AC22″ button_border_width=”0px” button_border_radius=”100px” button_font=”|800||on|||||” button_use_icon=”off” position_origin_a=”center_right” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”10px|15px|10px|15px|true|false” custom_padding_tablet=”14px|40px|14px|40px|true|true” custom_padding_phone=”6px|21px|6px|21px|true|true” custom_padding_last_edited=”off|desktop” button_text_size_last_edited=”off|phone” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#297A6F” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”off|desktop” button_border_color__hover=”#E8AD22″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” admin_label=”Section” _builder_version=”4.25.0″ _module_preset=”default” background_enable_image=”off” background_size=”contain” background_position=”top_right” custom_padding=”5px||100px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”50px||||false|false” top_divider_flip=”vertical” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_margin=”25px||||false|false” custom_padding=”||20px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” header_font=”|800|on|on|||||” header_text_color=”#297A6F” header_font_size=”45px” header_2_font=”|800|on|on|||||” header_2_text_color=”#297A6F” header_2_font_size=”35px” custom_margin=”||15px||false|false” custom_margin_tablet=”25px|||0px|false|false” custom_margin_last_edited=”off|desktop” header_font_size_tablet=”35px” header_font_size_phone=”25px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”30px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” border_width_bottom=”5px” border_color_bottom=”#E8AC22″ global_colors_info=”{}”]<\/p>\n

Applicant Selection Process<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

911 Telecommunicator (Telecommunicator) is an entry-level position. The recruitment process for 911 Telecommunicator is a lengthy process, requiring commitment and follow-through of the applicant. After applying for employment, the selection process is as follows:<\/p>\n

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1. Critical Testing<\/h4>\n

Applicants who meet the basic job requirements are invited to take part in this computer-based test. This test measures various skills such as multitasking, reading comprehension, and typing skills of prospective applicants.<\/p>\n

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2. Entry Packet Testing<\/h4>\n

Upon successful completion of the CritiCall Test, applicants are invited to take part in an entry packet test. This test consists of interstate mile markers, major routes, phonetic alphabet, and other essential telecommunicator knowledge. Applicants will receive the study material exactly 24 hours prior to their scheduled test time.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”#F4F4F4″ custom_padding=”25px|25px|0px|25px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” link_text_color=”#000000″ header_2_font=”|800|||||||” header_2_text_color=”#000000″ header_2_font_size=”20px” header_4_font=”|800|||||||” header_4_text_color=”#297A6F” header_4_font_size=”20px” header_2_font_size_tablet=”20px” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” header_4_font_size_tablet=”20px” header_4_font_size_phone=”18px” header_4_font_size_last_edited=”on|phone” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”#E8AC22″]<\/p>\n

3. Oral Board Interviews<\/h4>\n

Upon successful completion of the entry packet test, applicants are invited to be interviewed. Applicants will interview face-to-face with a panel of at least three supervisors. Applicants will be asked several questions to determine their relevant experience and qualifications for the position.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” link_text_color=”#000000″ header_2_font=”|800|||||||” header_2_text_color=”#000000″ header_2_font_size=”20px” header_4_font=”|800|||||||” header_4_text_color=”#297A6F” header_4_font_size=”20px” header_2_font_size_tablet=”20px” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” header_4_font_size_tablet=”20px” header_4_font_size_phone=”18px” header_4_font_size_last_edited=”on|phone” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”#E8AC22″]<\/p>\n

4. Background Investigation<\/h4>\n

Applicants who successfully complete the interview process will begin the background portion of recruitment. Applicants will be subjected to a complete law enforcement background check including reference and criminal history checks. This background process is critical to determining an applicant’s qualifications for the position.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” background_color=”#F4F4F4″ custom_padding=”25px|25px|25px|25px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” link_text_color=”#000000″ header_2_font=”|800|||||||” header_2_text_color=”#000000″ header_2_font_size=”20px” header_4_font=”|800|||||||” header_4_text_color=”#297A6F” header_4_font_size=”20px” header_2_font_size_tablet=”20px” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” header_4_font_size_tablet=”20px” header_4_font_size_phone=”18px” header_4_font_size_last_edited=”on|phone” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”#E8AC22″]<\/p>\n

5. Conditional Job Offer<\/h4>\n

Applicants who successfully complete the hiring and recruitment process will be issued a conditional offer of employment as a 911 Telecommunicator Trainee. This is a paid probationary position within Putnam County 911, totaling 3 months in length, and requires successful completion of the Basic Dispatch Academy during that time.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” background_enable_color=”off” custom_margin=”50px||||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” header_font=”|800|on|on|||||” header_text_color=”#297A6F” header_font_size=”45px” header_2_font=”|800|on|on|||||” header_2_text_color=”#297A6F” header_2_font_size=”35px” custom_margin=”||15px||false|false” custom_margin_tablet=”25px|||0px|false|false” custom_margin_last_edited=”off|desktop” header_font_size_tablet=”35px” header_font_size_phone=”25px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”30px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” border_width_bottom=”5px” border_color_bottom=”#E8AC22″ global_colors_info=”{}”]<\/p>\n

What to Expect Upon Hire<\/h2>\n

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Academy Training Phase<\/h3>\n

Putnam County 911 requires all Trainees to attend a classroom training academy. The purpose of the Academy is to teach Trainees the fundamentals of 911 call-taking, law enforcement, fire, and EMS dispatch. The academy is four weeks in length, Monday through Friday, and challenges the Trainee with an intensive academic schedule. Trainees receive instruction daily on curriculum ranging from law enforcement, fire, and EMS procedures and policy to the operation of the department’s computer-aided dispatch (CAD) system, 911 telephone system, mapping, and radio console equipment. Trainees also receive certification from APCO in Public Safety Telecommunicator 1 (PST1) and Emergency Medical Dispatch (EMD).<\/p>\n

Trainees are tested almost daily and expected to maintain a minimum passing score of 80% in all categories. To successfully graduate, Trainees must complete the Academy’s combined final and practical examination. Trainees are tested for their ability to retain knowledge accumulated throughout the Academy and successfully demonstrate their ability to manipulate the computer-aided dispatch system and other equipment while processing information.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” background_enable_color=”off” custom_margin=”||||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” link_text_color=”#000000″ header_2_font=”|800|||||||” header_2_text_color=”#000000″ header_2_font_size=”20px” header_3_font=”|800|||||||” header_3_text_color=”#297A6F” header_3_font_size=”20px” header_2_font_size_tablet=”20px” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”#E8AC22″]<\/p>\n

On the Job Training<\/h3>\n

Upon successful completion of the Dispatch Academy, Trainees enter the On-the-Job (OJT) Phase. The On-the-Job (OJT) Phase is 60 days long.<\/p>\n

Trainees are assigned a Communications Training Officer (CTO) who monitors, instructs, and evaluates the Trainee’s progress throughout the OJT phase. This process allows the Trainee the ability to put into play the skills and knowledge learned during the Academy. This phase is carried out in the 911 center providing the Trainee the ability to handle active emergencies both while answering telephone calls and handling radio traffic.<\/p>\n

Trainees are evaluated daily on their progress during the OJT phase. As Trainees progress and begin to demonstrate competence in several evaluated areas, they are provided sign-off at various positions within the 911 center. Once Trainees have completed the OJT phase of training and evaluations they will be allowed to work independently as a 911 Telecommunicator.<\/p>\n

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Work Schedule<\/h3>\n

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