Contact the Office of Emergency Management

For Emergencies: Dial 911!

If you are unable to call or fear that doing so may result in harm to yourself or others, you can send a text to “911.” However, a voice call is preferable if you can do so safely.

For Non-Emergent Inquiries or Requests

(304) 586-0246

911 / Emergency Management Director

Mikyle White

(304) 586-5370 – Option 2

911 / Emergency Management Deputy Director

Noah Alvis

(304) 586-5370 – Option 2

Mapping & Addressing

Carley Stover

(304) 586-5370 – Option 1

Complaints & Kudos Feedback

Please let us know how we are doing. We value your input and want to make sure we are performing at a high level of customer service. Below you will find two different forms where you can submit feedback to the management of Putnam County 911.


If you feel that a telecommunicator went above and beyond their job duties and want to recognize them for a job well done, please use the Kudos form to submit this very important information to the management. Often, a telecommunicator is only visible when, unfortunately, something goes wrong so the management values positive feedback for the dispatch staff.


If you feel that a telecommunicator didn’t handle your incident appropriately or want management to know about problems surrounding an event, please utilize the Complaint form to submit feedback. Complaints are handled confidentially and the management of the ECC will act appropriately to ensure issues are resolved.